Platform
The AI watchtower for food supply chain
AI agents that work together to automate work across departments. Start with one agent or deploy the full platform, built to handle the complexity of foodservice from day one.
99.99% accuracy
80% less admin time
20% profit uplift
Empower people to do their best work—by automating the rest
This industry runs on people who know their customers inside out. Burnt puts the right data at their fingertips and takes care of the manual work, enabling teams to stay sharp, proactive, and focused on what matters most.
Available now
Sales + Customer Service
Burnt’s Sales + Operations Agent takes manual work off your plate and gives the sales team the real-time insights they need to sell smarter. It unifies sales and ops in one place so teams move faster, make fewer mistakes, and focus on revenue, not admin.
Multi-channel order processing (email, text, phone)
Intelligent SKU matching and product variations
Proactively upsells high-value opportunities
Spot activity drops and churn risk
Smart exception routing to your team
Customer communication and order confirmations
Available now
Procurement
Our AI predicts purchasing needs based on real stock movement - not static averages- and instantly prepares the right POs before you run short. You stay ahead of demand without manual calculations or guesswork.
Dynamic stock monitoring and demand forecasting
Purchase order generation based on real-time needs
Supplier communication handled end-to-end by agent
Price optimisation and cost tracking
Stock level alerts and reorder automation
Integration with existing procurement workflows
Available now
Credit Control
Handles collections calls, payment negotiations and follow-ups automatically. Your cash flow stays healthy while maintaining customer relationships—no more uncomfortable conversations consuming your team's time.
Automated collections calls and negotiations
Smart follow-up scheduling and prioritisation
Payment term discussions and arrangements
Invoice tracking and ageing management
Exception escalation to your team
Multi-channel outreach (phone, email, text)
Transform how you run your business with Burnt
See how suppliers are automating operations and scaling without adding headcount.
Use cases
From independent suppliers to global powerhouses
Small independent operations
Under £50M
Automate core operations so small teams can compete with larger suppliers without the overhead.
Mid-size regional suppliers
£50M – £500M
Handle high volumes with enterprise-grade automation while maintaining the agility of a regional player.
Large multi-location enterprises
£500M –£1B+
Unified platform providing real-time visibility and coordination across all locations and workflows.
Integrations
Seamless with your existing systems, live in weeks
Burnt connects seamlessly to your ERP, accounting software and existing workflows. No ripping and replacing—we fit into how you already work. During implementation, we map your systems and ensure everything flows smoothly.
Integrates with most ERPs and accounting platforms
Syncs with your existing stock management
Works with your customer communication tools
Connects to your reporting and analytics systems
Custom integrations for unique tech stacks
Custom solutions
Flexible enough for any operation
No two suppliers run the same way. Our forward-deployed team works side-by-side with yours to map workflows, uncover bottlenecks, and build custom solutions that match exactly how you operate.
On-site discovery to understand real operations
Rapid prototyping and iteration in your environment
Adaptive logic that evolves with your workflows
Why leading suppliers choose Burnt
Frequently asked questions
We don’t sit between you and your customers.
Burnt is built exclusively for suppliers. We don’t insert ourselves into the relationship between you and your customers or try to “own” the ordering experience. Those relationships are core to your business, and we respect that. Our role is to strengthen how you operate behind the scenes—not change how your customers interact with you.
We’re AI-native, not AI-retrofit.
Burnt was built from the ground up in the AI era. While many legacy platforms are now layering AI onto systems designed a decade ago, our technology is AI-first by design. That means deeper intelligence, faster iteration, and systems that actually learn and adapt—rather than surface-level automation.
Our team comes from this world.
We’ve grown up in and worked alongside food suppliers. We understand the nuance, the edge cases, and the reality of how this industry actually operates. That domain knowledge shapes everything we build, allowing us to solve real problems—not just the ones that look good on a roadmap.
Day one. Customers see immediate ROI through faster order processing, fewer errors, and reduced operational friction — even before full rollout is complete.
Most customers are live in 4–6 weeks, with little to no lift from your IT team.
We work in phases, starting with one workflow or one depot, so you see value early while the rest is connected in parallel.
Yes. Burnt works with any ERP, including modern systems and legacy or “archaic” platforms.
If your ERP has APIs, we integrate directly. If it doesn’t, we build custom integrations using alternative methods. We’ve designed Burnt specifically for the reality of foodservice systems — not idealised software environments.
Burnt is designed for autonomy with control.
It uses confidence thresholds to determine when actions can be automated and when human review is required. Exceptions are automatically routed to the right teams (sales, ops, or finance), with a full audit trail of decisions and changes.
Over time, Burnt learns from these interventions and reduces exception volume.
Security is foundational. Burnt is currently undergoing audits for SOC 2 and ISO 27001, and is UK GDPR compliant. We follow best-in-class security practices across infrastructure, data handling, and access controls.